Shipping & Returns
Domestıic shipping free of charge
International shipping charged and depend on which country should the goods be delivered and package weight and dimensions
RETURN & EXCHANGE POLICY
All returns must be pre-approved. To request a Return Merchandise Authorization (RMA) use our Contact Us Form or call us at +905050107895. All returned merchandise are subject to a restocking/discard fee of 20% of the original purchase price. If items are returned without prior authorization we reserve the right to discard items with no refund.
Ingredients: Ingredients except APIs (see below) are returnable within 5 days of receipt of the order to authorize the return. Any ingredient which has been opened is non-returnable and non-refundable. All sales are final after five days.
APIs (Active Pharamaceutical Ingredients): All FDA-registered Active Pharmaceutical Ingredients (API’s) such as, for example, Salicylic Acid, Aluminum Chlorohydrate and Sunscreens are non-refundable and non-returnable.
Containers/Tools: Containers and tools are returnable within 30 days of receipt of the order to authorize the return. All sales are final after 30 days.
International Orders: International orders are not returnable.